Jurnal FIK UMSurabaya

GAYA KEPEMIMPINAN KEPALA RUANGAN DAN KINERJA PERAWAT DENGAN MUTU PELAYANAN KEPERAWATAN

Oleh: 

Amaliyah, Ratna Agustin

The quality of nursing care is an integral part of health care in hospital which has a major role to the factor tha are influenced by the leadership style and also the performance of nursing. The purpose of this study was to determine the relationship of leadership style and the performance of nursing with the quality of nursing service in hospitalization room of Siti khodijah hospital of sepanjang. This research was creational analytic study using cross sectional research design. The population of this research come to five rooms that consist of multazam, arofah, sakinah, ismail, and mina’s paviliun with the number of respondent, 53 nurses and 66 patient whom fulfill the inclusion and exclusion criteria. To take the data is using random sampling technique and to collect the data using questionnare of leadership style, performance of nursing and the quality of nursing. Data were analyzed for the variables tested chi-square and spearmen rho with a significance value of P <0.05. the result of this research showed no association between leadership style with the quality of 0,400 p <0.05. and there was relationship Since with the performance of the quality with the significance 0,030 p <0.05. from that result, the quality of nursing can related with the performance of nursing. Given this research is expected to improve the performance of nurses based on the 6 indicators of quality of nursing care in order to improve the cooperation between the room and the nurses to improve nursing confidence and patient to nursing services.

Keywords: Leadership, Performance, Quality of Service

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