Jurnal FIK UMSurabaya

KEPEMIMPINAN MUTU KEPALA RUANGAN DI RUMAH SAKIT DENGAN IMPLEMENTASI SISTEM MANAJEMEN MUTU PELAYANAN KEPERAWATAN

Oleh: 

Ana Pratiwi, Ratna Agustin, A.Aziz Alimul Hidayat

The quality management system is an order which ensures the achievement of goals and objectives planned quality in nursing services. Implementation of the quality management system can be affected by the quality of leadership. The purpose of this study was to determine the influence of head room quality leadership to the implementation of quality management systems in the hospital nursing service Khodijah throughout Siti. This research method is using analytic research with cross sectional approach. The population in this study was 8 rooms consisting of Pavilion Multazam, Arofah, Sakinah, Shofa Marwah, Annisa, Mina, Ismail, and ICU. Retrieving data is by using total sampling. Data are collected by using a questionnaire quality leadership and quality management system implementation of nursing services. Data were analyzed using linear regression statistical test simply put, the value of significance α ≤ 0.05. Results of research on the quality of leadership shows a good room chairperson that is 4 rooms (50%) and obtained enough head room that 4 rooms (50%). While the implementation of the quality management system of nursing good care that as many as 5 rooms (62.5%). Enough head room that as many as 3 rooms (37.5%). Results of linear regression analysis to test Simply put, in getting results with ρ = 0.024 <α = 0.05 means that there is the influence of leadership influence the quality of head room to the implementation of quality management systems in the hospital nursing service Khodijah Throughout Siti. The results of this study are expected nurses to increase the commitment and responsibility in implementing the quality management system of nursing services in the inpatient unit so as to achieve the quality of nursing service quality and can boost confidence, satisfaction of patients, families, communities towards nursing services.

Keywords: Quality Leadership, Quality Management System Implementation

File Journal: 

BULETIN

Jangan mau ketinggalan berita menarik dan update ! Pastikan untuk bergabung daftar buletin kami .

Hubungi Kami

Untuk mengetahui informasi lebih detail, silahkan hubungi FIK UMSurabaya.

Terhubung dengan kami

Kami berada di Jaringan Sosial. Ikuti kami & berhubungan.